|
BC HYDRO AND POWER AUTHORITY Summary The HR community within the Canadian utility company BC Hydro and Power Authority has built a scorecard that delivers to a well-deŽned Žve-pronged customer value statement. Equally, the scorecard is fully aligned to the organization-wide strategic objective of 'building a strong and capable organization'. The HR community is the 'owner' of this corporate objective. In this case study, HR scorecard co-ordinator Lotte Flint-Petersen explains how the scorecard captures key HR priority areas and how it is helping ensure BC Hydro recruits, retains, develops and competitively compensates the people it needs to deliver to its business goals. If you are a subscriber, click here to read the full case study. Click here to find out how to subscribe. |
