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SCOTIABANK Summary Scotiabank has created a performance management and measurement framework for human resources that consists of Þve key focus areas and ten strategic measures (two for each area). In this case study, Pat Krajewski, vice president employee communication and leadership at Scotiabank, explains how the framework was built and the importance of ensuring the system was business focused. She also stresses the importance of securing buy-in from the senior HR executive team. If you are a subscriber, click here to read the full case study. Click here to find out how to subscribe. |
