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VERIZON COMMUNICATIONS Summary Verizon Communications is recognized as an exemplary exponent of the HR scorecard methodology. It serves as a best-practice role model for other HR functions taking the scorecard route. The scorecard was Ūrst built within GTE (which in 2000 merged with Bell Atlantic to create Verizon) to support GTE's business strategies. Within this case study, Verizon's senior HR manager Garrett Walker explains the process by which the HR scorecard was built and implemented. He explains how 17 key questions were articulated to focus scorecard creation onto compelling and strategically critical business imperatives. If you are a subscriber, click here to read the full case study. Click here to find out how to subscribe. |
