Nationwide – incentivising commitment through total reward

Nationwide, the world’s largest building society, a member-owned financial services organization, has taken an innovative approach to reward. The case study describes its ‘Committed and Engaged Person’ model and the philosophy of ‘total remuneration’ introduced in 1999. How this mix of pay, benefits, training/development opportunities, and high quality work environment is structured and the business benefits that the building society attributes to its total reward practices are explored in detail.

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