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Key Theme: Engagement

Staff engagement has emerged as one of the most important values in the knowledge era. Organizations that recognize that the contribution of individuals is decisive in their ability to outperform the competition have looked carefully at what can be done to realize this ambition. What innovative companies have done to promote engagement and advice from HR specialists as to how to embed this in corporate performance culture are the subject of the briefings and case studies in the engagement portfolio.

Unleashing the creativity of your employeesNEW THIS MONTH

Unleashing the creativity of your employees
Companies are always trying to get the best ideas out of their employees, but traditional approaches like “the idea box” usually don't bring the desired results. This briefing argues that the best way to really tap into this richest of all creative sources is through innovation award programmes.Find out about the characteristics of successful programmes and the business case behind them. (3800 words)


Nationwide case study - employment survey framework
NEW THIS MONTH

Nationwide case study
The full story behind the building society Nationwide's implementation of total reward, in particular an account of its ‘Committed and Engaged Person’ model and philosophy of ‘total remuneration’. It describes the practical issues involved in designing these solutions and the benefits the building society has gained in terms of engagement and improved performance.


Delivering Services Effectively

Delivering Services Effectively
This briefing deals with the effective delivery of HR services, particularly through outsourcing and shared services centres.  Their role in enabling companies to focus on core processes and reduce the cost of delivering services and improving service quality. The cost and other advantages gained by early adopters such as Shell and GE. (3323 words)


Measuring Employee Commitment

Measuring Commitment
Significant changes in the relationship between employer and employee have created new challenges for companies. How companies can measure commitment and deploy employee survey frameworks that support strategic concepts of readiness, resilience and operational risk management are covered here. (3433 words)


Deutsche Bank case study - employment survey framework

Deutsche Bank case study
This case study shows how employee surveys have been made to become central to the Bank's success - they are now used to feed and inform management decisions. Its new approach to measuring performance is closely tied in with its goal of maximizing the contribution of staff. (2949 words)


Measuring Employee Engagement

Measuring Engagement
Engagement is now seen as an essential link in the employee-customer-profit chain. New surveying methods that can be used to assess levels of engagement as well as the 'take-up' of new tools or concepts in the workplace are described along with examples from Reuters, Royal Bank of Scotland and other companies. (3662 words)


Building Employer Brands and Employee Value Propositions

Building Brands and Value Propositions
This briefing examines employer brands and employee value propositions from five perspectives - the strategic case, what 'winning' brands comprise, the applied thinking behind propositions, the importance of culture/work environment, and the challenges faced in these aspects of talent management. A summary of Key Learning Points is provided to guide executive thinking. (10224 words)