In-depth case studies

How leading companies are using EAI technology to achieve competitive advantage. You will discover how:

GE Information Services, the world’s number one provider of electronic commerce services, is using Hewlett Packard’s Changengine to integrate Tesco’s internal promotions and electronic point of sales systems and make the information available to suppliers through a collaborative process provided by its Trading Information Exchange service.

At British Airways the use of EAI tools to integrate data as it moves into the Operational Activities Data Warehouse has transformed managers’ decision-making capability by providing them with accurate and timely information.

Deutsche Bank is using EAI technology as part of a corporate information architecture in order to compete more effectively in today’s dynamic business world. "Real-time and near-time data distribution requires the ability to integrate information, which is why we need Enterprise Application Integration," says Christophe Lesieur, Head of Asset and Liability Management Systems.

Elsevier Science has used Constellar Hub to create global systems across a company that once had six separate IT departments in six different countries in order to provide one-stop shopping for customers. The company has found the benefits of using EAI software can be considerably enhanced by using it in conjunction with a single source of data.

Through a series of mergers and acquisitions Fujitsu Computers became a major developer, manufacturer and supplier of PCs, servers and notebook computers. "Integrating diverse organizations and their applications is a major task. EAI enabled us to avoid replacing all our systems in a major project... It allowed us to reduce it to a series of small, manageable tasks," says Tim Hargest, Manager of Information Systems Programmes.

General Motors is implementing an ambitious e-business programme through its new business unit eGM. Under the plan, General Motors expects to improve on customer service and efficiency and slash costs through eGM’s integration of business development, strategic marketing, sales, product management and technology and operations units to one central unit.

Scottish Power has achieved independently verified business and financial benefits by integrating applications across its fast growing business. "The project went well, met its objectives, came in on time and met its budget. It achieved a positive rate of return and delivered positive business benefit," says Hans Vaagenes, Managing Consultant, Ernst & Young’s Energy and Utilities Group.

A hub and spoke EAI architecture at VF Corporation is enabling a best of breed approach to new systems implementation, providing a more flexible solution in a changing business environment.

At Zurich Financial Services EAI was used to change the company’s outlook and systems from a product focus to a customer focus without rewriting all the systems.