As part of the research for Transforming Clinical Development Performance through Benchmarking and Metrics, Business Intelligence conducted an extensive survey into how leading organizations worldwide measure and manage the performance of their clinical development process. The results are presented in this report, enabling you to evaluate how your own company’s benchmarking practices and techniques measure up against the rest. Find out their answers to over 40 questions, including:

• How well has your company improved its clinical performance in the last fiveyears?
• What do you benchmark within your clinical organization?
• How do you choose what to benchmark?
• Who is responsible for benchmarking and who collects the data?
• How are the results communicated?
• Do you use formal metrics to monitor clinical development?
• Do you set performance improvement goals for your organization?
• How is any progress towards these goals communicated?
• Do you use outside consultants to help with performance improvement?
• What software tools do you use for benchmarking?