HR Shared Services - Achieving the business benefits will provide you with a range of valuable insights based on exclusive research among best-practice organizations including:

• The techniques used at Eastern Health Shared Services, (Eire) to instil pride and professionalism into the shared services operation as an essential step to delivering service excellence and cost effectiveness
• How Proctor & Gamble made the migration to shared services integral to its global restructuring programme
• The project management approach that enabled Standard Chartered Bank to achieve outstanding results and business benefits
• How Sun Microsystems capitalized on shared services to add value to the business
• The principles that guided Scotiabank in developing a customer-centric HR shared services operation.