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Next-generation HR Shared Services
How to take customer service, efficiency and savings to a new level

NEW REPORT

Free Case Study: KeyBank
US-based KeyBank was a pioneer of HR shared services and the deployment of self-service and call-centre technologies. Learn how the shared services centre has evolved over the past decade, how it has become a centre of excellence for web-based HR technologies and is now pioneering new approaches to service delivery – including taking HR shared services out of the HR organization.

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