The range of IT activities being outsourced
is not simply a fashionable, passing trend. It is an increasingly
viable option being taken by more and more public and private organizations.
But behind
the headlines, what are the emerging trends and best practices shaping
the outsourcing market in Europe and the US? How can your company
benefit from the crucial lessons learnt so far? What will the future
hold for IT outsourcing in your organization?
New Strategies
in IT Outsourcing, an international, research-based report,
reveals all. Drawing on the experiences of organizations getting
it right and wrong, it gets to the very heart of the outsourcing
story. This report identifies the trends, tools and techniques of
a new outsourcing agenda.
Setting a new agenda for IT outsourcing, the
report reveals:
- The shape of things to come in the outsourcing
market
- How to develop a winning IT outsourcing
strategy
- How to manage large-scale IT outsourcing
contracts
- How to manage multiple suppliers
- The value of the insourcing option
- Key outsourcing lessons from the UK and
US public sectors
- A toolbox of key capabilities and skills.
Exclusive survey results...
As part of the research for New
Strategies in IT Outsourcing Business Intelligence, the Oxford Institute
of Information Management and Sheffield University Management School
conducted an extensive survey into how IT outsourcing is approached
and managed in leading UK and US organizations in a wide range of
industries and sectors.
Case studies include:
The Inland Revenue • British
Aerospace • The London Stock Exchange • ICI Wessex Water
• Eagle Star Insurance Ltd • Hertfordshire County Council
• The US Internal Revenue
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