Business Intelligence - Management Reports
Portfolios
Performance Measurement
Human Resources
Finance
Technology Management
CRM and Marketing
Specialist Management
Masterclass Workshops

Measuring Knowledge and Intellectual Capital
Metrics for knowledge-based business

 

Summary Contents

• Author Profile

• Acknowledgements

• Executive Summary

• Chapter 1: Tangling with Intangibles

• Chapter 2: Trends, Tensions and Turbulence

• Chapter 3: The Pressure to Measure

• Chapter 4: Measuring the Knowledge Economy

• Chapter 5: Making Sense of Models

• Chapter 6: IC Measurement Models

• Chapter 7: Practical Considerations – Developing an IC System

• Chapter 8: Making the Business Case

• Chapter 9: Assessing Progress

• Chapter 10: Pathways to the Future

• Appendix 1

• Appendix 2

• Index


 
Portfolios


Electronic and paper £995