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Measuring Knowledge and Intellectual Capital
Metrics for knowledge-based business

The definitive resource for measuring your organization’s intellectual assets

Measuring Knowledge and Intellectual Capital provides you with authoritative covergae and guidance that's second to none:

A sound business case for investing time and resources in measuring knowledge
Companies measuring intellectual capital report better focus on managing knowledge resources, better alignment of knowledge management activities with business strategy, improved communications with stakeholders and a deeper insight into sources of corporate value. This Report will enable you to build a compelling business case for measuring knowledge by identifying the benefits and advantages that effective measurement brings.

Expert advice to guide you through every stage of developing an IC system
From gaining senior management commitment to focusing on the most appropriate measures, from preparing an IC report to the importance of communication, this Report provides invaluable guidance to help you avoid common problems and pitfalls. It also summarizes what has been learnt from major initiatives, such as the Danish Department of Industry’s intellectual capital project.

Measuring the benefits of investment in knowledge management – key lessons
Knowledge management does not readily lend itself to traditional cost-benefit analyses. This report examines the full range of non-financial and financial benefits achievable through effective knowledge management. It tackles head-on the challenges associated with justifying investment in knowledge-related activities.

Launching the ABBA measurement framework
This Report proposes a new framework to help organizations manage their knowledge and intellectual capital resources effectively. Use the four perspectives of the ABBA framework (Asset, Benefit, Baseline and Action) to plan and keep your knowledge programmes on track.

Insights from international, national and regional knowledge programmes
Extensive coverage is devoted to the lessons learnt from international, national and regional knowledge measurement initiatives. These include the OECD Science and Technology Scorecard, the World Bank’s Knowledge Assessment Methodology and Scorecard, the Massachusetts Innovation Index, the Australian Knowledge Framework, Sweden’s Intellectual Capital Balance Sheet and Malaysia’s Knowledge Imperative Index.

How to measure progress in your knowledge management initiative
Assessing the effectives of your organization’s knowledge management practices is never easy, but this report guides you through the pros and cons of the full spectrum of assessment methods - ranging from quick assessments of knowledge management maturity, to systematic assessments of a knowledge management programme, through to detailed assessments of specific activities.

What the future holds for knowledge measurement
Get to grips with emerging trends and developments shaping knowledge measurement practice as it moves from its discovery phase to mainstream.


 

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