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Contents
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Chapter 1 : The Case for Revitalizing Performance Management
Chapter 2 : Current Performance Management Practices and Use of Business Intelligence Systems
Chapter 3 : SPM Maturity Model
Chapter 4 : The Transition from Operator to Controller
Chapter 5 : The Transition from Controller to Integrator
Chapter 6 : The Transition from Integrator to Innovator
Chapter 7 : Revitalize Your Performance Management
Chapter 8 : Performance Management Case Studies
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