Develop a performance management improvement plan

Every company has the capacity to raise its performance management practices to a new level. The final section of Strategic Performance Management shows how to turn the insights gained from applying the SPM Maturity Model into a plan for action. This is your roadmap for planning the next evolutionary development of performance management in your organisation. It shows how to:

• Define your leadership imperatives: clarity of direction > alignment > reinforcement
• Understand your current maturity level and what is required to move forward
• Focus on measures of future success and provide quality of information
• Think business benefits from your investments: customer, cash generation, staff and supply chain effectiveness
• Recognise your cultural and capability barriers and manage them; continually educate and train for more benefits
• Promote the value and use of information to main points of decision
• Plan business intelligence and systems change and invest as your capability develops