Best Practice Case
Studies
Talent Management features eight international,
in-depth case studies and numerous shorter case reports. Organizations
representing a cross-section of industries reveal how they are
dealing with the issue of talent management, allowing you to benchmark
your own organization against best practice within your own industry.
Use the links below to see an abstract from
each case study.
St Luke's
Communications, a leading performer in the UK advertising industry,
has a reputation for attracting, retaining and motivating creative
talent. Unlike its peers, the agency is very unconventional –
in being completely co-owned as a co-operative and in continually
challenging the status quo. It has the lowest talent turnover rates
of any comparable company.
US electronic
payment and Internet commerce provider, First
Data Corporation,
has built its successful global business over the last few
years on systems and operational excellence. But, given a newer
solutions focus within and fundamental change in financial services
markets, it has been rethinking its talent management strategy and
programmes. These shifts are as much the remit of organizational
development executives as those in HR.
Agilent
Technologies, a spin-off of Hewlett-Packard (HP),
is a world leader in talent management practices. This is
partly based on HP’s track record of over 30 years, but more
recently, based on the work of its 15-person new HR global talent
team and extended global talent network. Talent management is positioned
strategically in the organization and directly integrates business
and diversity strategies.
Founded
in 1899, forest products group, Carter
Holt Harvey (CHH),is a leading employer in New
Zealand with over 11,000 people in 33 separate businesses across
the southern hemisphere. Such has been the group-wide impact of
its HR function on people and performance improvement programmes
over three years, that it was spun-off from
the group in spring 2001 as a stand-alone business called Mariner7.
CHH talent management directions/interventions are now provided
by the outsourced former department, in addition to the development
of a range of on-line tools.
Staffing
and employment solutions organization, Manpower
plc, has established a reputation over four decades for best
employment practice in the UK and currently employs two groups
of people – 1500 operations staff and, in the course of 12
months, around 200,000 contract workers, all of whom are on its
payroll. But, despite its reputation, the company is rethinking
talent management practices to sustain its market leadership.
The
diversified manufacturing company, International
Paper,
has built a reputation over 100 years in North America and
globally as a growth business and stable employer. It now has a
global penetration in more than 50 countries. Since 1997, however,
the corporation has been systematically rethinking its interpretation
of talent management, which is leading to wide-ranging innovations
in its positioning, talent practices and a in more compelling
value proposition based on employee engagement.
SAB
Ltd is the South Africa Beer Division of
South African Breweries plc, South Africa's leading
brewer. It enjoys a 98 per cent market share from 16 brands, in
addition to strong business growth and a reputation for equitable
employment and people practices. Despite continued success and some
innovative talent management practices, SAB faces talent challenges
driven by socio-political, economic and internal circumstances.
Over
two decades or so, semiconductor industry leader ST
Microelectronics
has become used to the pace of change and the breakthroughs
that characteristically reinvent the sector, or introduce ‘un-thought-of’
applications for its chips and integrated circuits. Despite complexity,
the company has flourished and is in the world’s top industry
players. However, business/economic conditions are causing a rethinking
of the position of talent management, its strategies and practices.
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