09.30
Registration and informal introductions
09.30
Morning Sessions
The scope and nature of successful
engagement
What engagement means in a corporate context, its purpose, scope and objectives. How successful companies make use of engagement.
Identifying key objectives for engagement
How to develop a company-specific engagement initiative and align policies with corporate objectives.
Making engagement happen
An overview of the tools, techniques and
management practices from reward and
recognition to leadership and corporate culture.
Sustaining momentum
An overview of the tools, techniques and
management practices from reward and
recognition to leadership and corporate culture.
Setting the agenda
A review of key questions for the workshop leaders.
13.00-14.00
Lunch and networking |
14.00
Afternoon Sessions
The Committed and Engaged Person Model
How the building society designed and built its holistic approach to attract, retain and motivate its
staff.
The Genome II Project
Inspired by the service-profit chain, Nationwide's Genome project takes the concept to the next level to
link staff retention and commitment to improved business results.
Using total reward to promote engagement
Total reward is an integral part of Nationwide's approach to commitment and engagement. The role of the building society's Choices flexible benefits scheme and Fruitful intranet in enabling staff to manage and value their own rewards package.
Recognition and the PRIDE programme
The use of PRIDE awards to promote employee behaviours that reflect key values: Put members first; Rise to the challenge; Inspire confidence; Deliver best value; Exceed expectations.
Key lessons about managing engagementme
What Nationwide has learnt from implementing its Committed and Engaged Person Model.
16.30 Concluding remarks and close
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